Firstly report the theft to the Police. The will automatically report the theft to the DVLA (Driving and Vehicle Licensing Authority) and provide information on the theft and vehicle recovery.
Before contacting the Police, make sure you have the vehicle particulars handy, the registration document covers most of the requirements. The Police will provide with a crime reference number and this can be used to for your insurance claim and to claim a refund of the road tax if applicable.
Insurance – Make sure to contact them as soon as possible, who will advise you. In the event your vehicle is not recovered and your insurance pays out on the claim, you should inform the DVLA. They will need to know the details of your insurance company; the date the claim was paid out, and should be informed if the insurance company has retained the whole of the registration document. Depending on which type of Registration Document came with the vehicle, completion of the V5/3 (notification of sale or transfer) or V5C/3 (yellow portion) part should be completed
Road Tax – In the event your stolen vehicle hasn’t been recovered you will need to complete form V33 along with the crime reference number. It is advisable to leave a period of around 7 days before applying.
Personalised Registration – If you have a private number plate and the vehicle has not been recovered after 12 months, you can then reclaim it. With certain criteria being:
The Police were informed (with a crime number) and the DVLA records show the vehicle has not been recovered after 12 months.
A current MOT and Tax disc were in force at the time of the theft
Your insurers will have to confirm with the DVLA that is know reason why the number should not be re-issued
Any further information required should be sent in writing along with details of the registration number and posted to Cherished Transfer Section, DVLA, Swansea, SA99 1BW.
Direct Link to DVLA - http://dvlaregistrations.direct.gov.uk
Vehicle Customer Services (VCS) DVLA Swansea SA99 1AR Telephone – 0845 519 1469